Most disappointing prints are not caused by the document. They are caused by one of four settings in the print dialog, and knowing which one to look at turns a reprint into a ten-second fix.

Before opening the print dialog

Finish the preview first. Confirm the paper size, orientation and page count. For photographs, check cropping and resolution. For measured templates, confirm the spacing unit. A preview is the cheapest place to catch a wrong choice, and on a measured sheet it is the only place the choice can be changed without cutting paper.

Two further things are worth doing before the dialog opens. Close other tabs that might hold a print job, because some browsers route the dialog to the wrong document. And if the page has a clear data control, use it or leave it alone deliberately — a print job that includes last week’s customer name is a small privacy incident with a long afterlife.

Match the document and the printer

The two paper sizes are close enough to look alike on screen and far enough apart to matter once the driver gets involved. A4 measures 210 by 297 millimetres; US Letter measures 215.9 by 279.4 millimetres. Choosing one size in the document and the other in the print dialog is what invites automatic shrinking.

A4US LetterDifference
Width210 mm215.9 mmLetter is 5.9 mm wider
Height297 mm279.4 mmA4 is 17.6 mm taller
Aspect ratio1:1.4141:1.294A4 is the taller-looking sheet
Usual marketsmost of the worldUnited States, Canada, Mexico, Philippines

The important consequence is that neither size fits inside the other. A layout tuned for A4 has more vertical room and less horizontal room than the same layout on Letter, so a table can be one column short on one sheet and one line too long on the other. When a document will be printed in both markets, leave a little slack on both axes rather than tuning to one.

The four settings that decide the result

SettingWhat to chooseWhat goes wrong otherwise
Paper sizeSame as the documentThe driver scales the content to fit, silently
Scale100 %, or Actual sizeFit-to-page shrinks by 2–6 %, which is enough to undo a margin
Headers and footersOffThe browser prints the date and page address over your content area
MarginsDefault, or None if the document carries its ownTwo sets of margins narrow the text column twice

A fifth setting matters only when something looks wrong in a specific way: Print as image, sometimes Print backgrounds. Leaving it on converts text into a picture, which fixes some driver faults and destroys the ability to select or search the text in the result. It is worth trying only after the other four have been checked.

Using the browser’s PDF destination

The print button opens a separate printable document. Choose Save as PDF, Print to PDF or the operating system’s equivalent. The wording depends on the browser and the operating system, and on some systems the PDF option lives behind a Destination or Printer menu rather than a Format menu.

This path uses the same rendering engine as a physical print, which is the reason to prefer it: a PDF that looks right on screen will look right when printed, because both went through the same layout. No paid conversion service or uploaded file is involved, and a PDF produced this way keeps the page size the dialog was set to.

If the print window does not open, allow pop-ups for the site and try again. If the resulting PDF has an extra blank page, check headers, footers, printer margins and scaling in that order — they account for nearly all of them.

Verifying physical dimensions

Choose 100 percent or Actual size for anything measured. Print one sample before a batch, then use a ruler on a known span: ten spaces on a 5 mm grid should measure 50 mm, taken between line centres.

Any vector file can be scaled by whatever application imports it, so the check has to be done on paper rather than in the file. An SVG that measures correctly in a browser can still arrive at a different size once a document editor has decided how to place it, which is why the instruction is to set the page size in the importing application rather than to resize the drawing.

Choosing the right export

FormatBehaves likeBest forWatch out for
PDF via printA fixed-layout documentSharing and printing anywherePage size travels with the file
SVGVector geometryResizing, editing in a drawing applicationEmbedded text uses a system font
PNGA fixed pixel imageImage-only workflowsBecomes soft if enlarged past its resolution
A physical printPaperAnything that has to be in a handThe four settings above

Each format suits a different destination, and the choice is usually obvious once the destination is named out loud. A form that will be filled in by hand wants paper. A file that will be sent to a print shop wants a PDF. A drawing that will be resized wants vector. A picture that will be dropped into a slide wants a PNG at a sensible pixel size.

Troubleshooting by symptom

SymptomLook atLikely fix
Everything 2–6 % smallerScaleSet 100 percent
One edge clippedPrinter marginRaise the document margin or change the printable area in the driver
A blank page at the endHeaders, footers, bottom marginTurn them off, reduce the margin
Landscape content printed portraitOrientation in both placesSet it in the document and in the dialog
Text looks like a picturePrint as imageTurn it off
Colours missing in shapesPrint backgroundsTurn it on
The print dialog shows the wrong documentTabsClose other tabs and print again